Matthew Murphy's Resume (Last updated June 27th 2007)

My goal is to make my future employer more successful through my love of information technology, computers, and the internet, as well as my telecommunications background. I am seeking an employer who embraces and allows opportunities for continual learning and advancement.

Participated in new hire training as well as system training/coaching for current employees.

Mastered multiple advanced order entry and auditing systems.

Communicated comfortably with inside and outside customers of all levels.

Explained complex processes to customers in simple and effective terms.

Prepared reports and developed reporting processes using Microsoft Office products.

Consulted with small/mid-sized businesses to develop customized communications solutions.

Trained on Nortel Norstar hardware and applications and Nextel business solutions.

Met or exceeded sales goals in all product areas.

Provided technical assistance for student and faculty computers via telephone.

Maintained accurate records of incidents requiring Help Desk assistance.

Maintained/Upgraded student and faculty computers and software.

Maintained/Operated A/V equipment on campus including projectors and sound and recording equipment.

Experience with Microsoft Office software.

Adept at learning new/specialized software applications.

Experience training current and new hire employees in company-specific processes and applications.

Experience with complete sales cycle from customer contact through delivery.

Ability to communicate and negotiate with internal and external customers.

Ability to work on multiple projects under deadline.

Experience with small scale web design and development.

Certified Telecommunications Professional through Saint Mary's University of MN/TEI

Twin Cities Rotaract Club

computers, internet, web2.0, mobile, telecommunications, health, wellness, cooking, eastern thought, qigong, entrepreneurship, tea, ecology, green, international, travel